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Return & Refund or Exchange Policy

Thanks for purchasing our products at www.gymncare.com operated by Gym N Care Sdn Bhd. This Return & Refund or Exchange Policy only applicable to online purchase via our website only.

In view of you have not tried the real product on site, we provide this convenience to make sure you are satisfied with what you have purchased from us.

And we assured you that we carry only the top quality product of its kind.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. As a genuine buyer, you must make sure that the product are in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund.

The money will be refunded to the bank account provided by the purchaser.

For credit card payments it may take 10 - 15 business days for a refund. In any case, we will try our best to speed up the process.

To know more, please click on any of the questions below:

-  In what situations I can ask for return and refund or exchange?

- In what case the refund will not be granted?

- Why it takes longer time for credit card payment to process for a refund?

- What document I need to present for the application of refund?

If anything is unclear or you have more questions, feel free to contact our customer support team at:

Gym N Care Sdn Bhd (Head Office)

1F-23 & 24, IOI Business Park,

47100 Puchong,

Selangor, Malaysia.

Tel: +603 8070 9166

or click the below WhatsApp Icon and send us your questions.